--- title: Emotions in AI Calls with Outreach Master description: Learn how to control emotion, volume, speed and laughter in AI calls with Outreach Master via Sonic-3 – for natural, authentic voices. --- [Skip to content](https://support.outreach-master.de/en/knowledge/emotions-in-the-ai-call-with-outreach-master#main-content) - [English](https://support.outreach-master.de/en/knowledge/emotions-in-the-ai-call-with-outreach-master) - [Deutsch](https://support.outreach-master.de/de/knowledge/emotionen-im-ai-call-mit-outreach-master) English Show submenu for translations ![outreach-master](https://support.outreach-master.de/hs-fs/hubfs/Outreach-Master-logo.png?width=100&height=97&name=Outreach-Master-logo.png) Open main navigation Close main navigation - - [English](https://support.outreach-master.de/en/knowledge/emotions-in-the-ai-call-with-outreach-master) - [Deutsch](https://support.outreach-master.de/de/knowledge/emotionen-im-ai-call-mit-outreach-master) English Show submenu for translations - [Outreach Master Plattform](https://app.outreach-master.de/) [Outreach Master Plattform](https://app.outreach-master.de/) How can we help you? - There are no suggestions because the search field is empty. 1. [Outreach Master](https://support.outreach-master.de/en/knowledge?hsLang=en) 2. [AI Calls](https://support.outreach-master.de/en/knowledge/ai-calls?hsLang=en) November 4, 2025 # Emotions in AI Calls with Outreach Master ### Overview Sonic-3, the speech model behind Outreach Master’s AI Calls, enables natural-sounding, emotionally expressive speech. You can control **emotions, volume, and speed** directly via **SSML tags** in the transcript or through the user interface. This makes your AI calls sound more human, context-aware, and authentic. The parameters in Sonic-3 are interpreted as **guidelines**, not strict controls. Experiment with different combinations to achieve the most natural and effective delivery.     ### Controlling Speed & Volume You can adjust speech speed and volume directly in your text using SSML tags:  \ I like to speak quickly because it makes me sound smart. ` And I can be loud, too!` - **Speed:** Values between `0.6` and `1.5` - **Volume:** Values between `0.5` and `2.0` > Example: `1.5` corresponds to roughly 50% faster or louder than the default voice setting. ### Controlling Emotions (Beta) Sonic-3 automatically infers emotions from the text content. However, for precise control, you can manually define an emotion using an **SSML tag**. #### Example   ` How dare you speak to me like I'm just a robot!` ### Supported Emotions Sonic-3 supports a wide range of emotional tones — from neutral and calm to highly expressive delivery.   #### Primary Emotions These provide the most consistent and natural results: - `neutral` - `angry` - `excited` - `content` - `sad` - `scared` #### Extended Emotions Sonic-3 can also recognize and render many subtle emotional variations: `happy`, `enthusiastic`, `elated`, `euphoric`, `triumphant`, `amazed`, `surprised`, `flirtatious`, `joking/comedic`, `curious`, `peaceful`, `serene`, `calm`, `grateful`, `affectionate`, `trust`, `sympathetic`, `anticipation`, `mysterious`, `mad`, `outraged`, `frustrated`, `agitated`, `threatened`, `disgusted`, `contempt`, `envious`, `sarcastic`, `ironic`, `dejected`, `melancholic`, `disappointed`, `hurt`, `guilty`, `bored`, `tired`, `rejected`, `nostalgic`, `wistful`, `apologetic`, `hesitant`, `insecure`, `confused`, `resigned`, `anxious`, `panicked`, `alarmed`, `proud`, `confident`, `distant`, `skeptical`, `contemplative`, `determined`   These emotions influence tone, rhythm, and vocal energy. Sonic-3 dynamically blends them with the meaning and emotional intent of the text for natural, expressive delivery.   ### Laughter (Nonverbalisms) In addition to emotions, Sonic-3 supports **nonverbal expressions** such as laughter. You can insert laughter simply by adding the `[laughter]` placeholder into your transcript:   `That meeting was... unexpected. [laughter] Anyway, let's continue.`   The model generates natural-sounding, context-appropriate laughter, making your AI calls feel warmer, more engaging, and human-like.     ### Further Reading - - [Cartesia Docs – Sonic-3 Overview](https://docs.cartesia.ai/build-with-cartesia/sonic-3/) - [Outreach Master – AI Call Configuration](https://support.outreach-master.de/de/knowledge/?hsLang=en) - [First Steps](https://support.outreach-master.de/en/knowledge/first-steps?hsLang=en) - [AI Calls](https://support.outreach-master.de/en/knowledge/ai-calls?hsLang=en) - [LinkedIn](https://support.outreach-master.de/en/knowledge/linkedin?hsLang=en) [![outreach-master](https://support.outreach-master.de/hs-fs/hubfs/Outreach-Master-logo.png?width=100&height=97&name=Outreach-Master-logo.png "outreach-master")](https://outreach-master.de) Jens Wöhrle Paul-Heyse-Str. 31 80336 München [mailto:support@outreach-master.de](mailto:support@outreach-master.de) Copyright © 2025,